FAQ

We have a minimum order amount for the first purchase, which is 200 euros excluding VAT. Once you carry our assortment, you can place reorder minimum of 35 euros.

We aim to limit the wait time for each order to 4 weeks, depending on material availability and stock. If delays occur, you will be notified via email. For confirmation of delivery time in advance, please contact us via email.

Yes, it is possible to reorder a small quantity or just one product, for example, for a customer. However, you must have already placed an initial order and represent our brand in your store. We will expedite the delivery time for such orders, but we recommend inquiring about availability in advance.

It’s not possible to make purchases directly at our studio address. However, we do offer the option to arrange a visit to your store with a selection of our collection available in stock at that time, which you can purchase on the spot. The condition is that a minimum purchase of €275 excluding VAT is required.

When you own a store outside of the Netherlands and deal with a different currency, we recommend placing an order through Faire. This streamlines the shipping process, ensures package insurance, simplifies administration, converts currency seamlessly, offers extended payment terms, and provides access to excellent customer service in your own language.

No, certainly not. Even on Faire, we adhere to the practice of selling only to physical and selected stores. Therefore, it is possible that if you place an order without first registering with our wholesale, we may not accept your order on Faire. Please register first, or use our personal Faire link. https://www.faire.com/apply/loveissue

Absolutely! As long as you have a physical brick-and-mortar store that has been selected by us, you are also allowed to sell our items in your online shop.